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Customer Service

You can reach Goody Candles Customer Service or any of the departments shown below 7 days a week via email.  We will reply within 24 hours.

Email: customerservice@goodycandles.com
Website: http://www.goodycandles.com
Phone: 1-860-426-9436    9:00 a.m. - 9 p.m. EST    7 days a week
Postal Mail: 453 N. Main St. #187, Southington, CT 06489

Sending photos to Goody Candles via postal mail or email?

Postal Mail
- Please mail your photos with your ordering instructions and payment to: Goody Candles, 453 N. Main St. #187, Southington, CT 06489. To avoid damage to your photos please make sure your package is stiff by including a piece of cardboard or other stiff material and write DO NOT BEND on your package. Be sure to either include all of your order details with your photo or include our order form. You can obtain an order form via email from orders@goodycandles.com. We will reply to your email with an order form attached so please add our email address to your address book so you receive our reply in your inbox. We will return your original photo with your order.

Email
- Please email your photos with your ordering instructions to orders@goodycandles.com. We will invoice you via PayPal (you do not need a PayPal account to pay this invoice.). Be sure to either include all of your order details with your photo or include our order form. You can obtain an order form via email by requesting one from orders@goodycandles.com. We will reply to your email with an order form attached so please add our email address to your address book so you receive our reply in your inbox.

Please Write to Us!
We love hearing your stories about the occasions or uses you have found for personalized, custom Photo Candles and about the reactions you receive when you give a unique, one-of-a-kind Photo Candle gift to someone you care about!  If we use your story in our newsletter you will receive a FREE Photo Candle!  Write to us (and attach a photo of yourself with your Photo Candle too!) at: stories@goodycandles.com

Custom Designs
Please see Additional Services on the left side of this page for more information regarding custom designed products, gifts, centerpiece candles, favors and decorations.
Contact: customdesigns@goodycandles.com

Store Products
Please see Additional Services on the left side of this page for more information.
Contact: storeproducts@goodycandles.com

Business Gifts & Promotions
Please see Additional Services on the left side of this page for more information.
Contact: corporategifts@goodycandles.com.

Fundraising
Please see Additional Services on the left side of this page for more information.
Contact: fundraising@goodycandles.com

Privacy
Please view our Privacy Policy.
Contact: privacy@goodycandles.com

 

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